Privacy policy

 

Last updated: 2026

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or contact us regarding stays at our cottages.

1. Who We Are

We are Kingscombe Cottages / Cobblestone Cottage (referred to as “we”, “us”, or “our”), a holiday accommodation provider based in Cornwall.

If you have any questions about this policy, you can contact us at: kingscombecottages@gmail.com

2. What Information We Collect

We may collect and process the following information:

Information you provide to us:

  • Name

  • Email address

  • Phone number

  • Booking details (dates, number of guests, preferences)

  • Any information you include in messages or enquiries

Information collected automatically:

  • IP address

  • Browser type and device information

  • Pages visited on our website

  • Cookies (see section below)

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and booking requests

  • Manage and confirm bookings

  • Communicate with you about your stay

  • Improve our website and services

  • Comply with legal obligations

We will never sell your data to third parties.

4. Sharing Your Information

We may share your information with:

  • Payment providers (if applicable)

  • Booking platforms (if you book via a third party)

  • Service providers (e.g. website hosting, analytics tools)

All third parties are required to keep your data secure.

5. Cookies

Our website may use cookies to:

  • Improve your browsing experience

  • Understand how visitors use the site

You can choose to disable cookies in your browser settings.

6. Data Storage & Security

We take reasonable steps to protect your personal data and keep it secure.

Your information is only kept for as long as necessary to:

  • Fulfil bookings

  • Meet legal and accounting requirements

7. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

To exercise any of these rights, please contact us at the email above.

8. Third-Party Links

Our website may contain links to other websites (e.g. booking platforms or local recommendations). We are not responsible for their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

10. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact: kingscombecottages@gmail.com